DMA Investigations: SIU

Insurance fraud is one of the biggest problems facing the insurance industry today. It is estimated that between 10% and 33% of all insurance claims contain some element or degree of fraud. Each year, fraud costs the insurance industry $96 billion. In just the Property and Casualty industry alone, annual insurance fraud costs are more than $23 billion.

There are indications that fraud rings tend to attack insurance companies or programs that lack sufficient safeguards to detect, document and deny fraudulent claims.

Despite the scope of this problem, the majority of all fraudulent cases are generated by a relatively small percentage of the population. Becoming aware of who these printcipal perpetrators are and how their operations work helps make it possible to detect the fraudulent claims. Everyone benefits when insurance fraud is effectively fought – insurance companies with lower costs, and consumers with lower insurance premiums. An experienced Special Investigations Unit (SIU) is the tool to bring those benefits about.

DMA Investigations has had its own Special Investigations Unit for over 20 years. We offer the full line of SIU services ranging from complete SIU programs to individual task assignments.

Many states require carriers to maintain fraud identification and training programs, while other states are considering such programs. DMA Claims Services is the Designated SIU for several insurance carriers. As such, we provide everything necessary for these carriers to be in compliance with state insurance requirements that concern having an established, functioning SIU.

DMA also provides experienced investigators for any individual SIU task assignment, such as taking a statement or conducting surveillance. Whatever it is that you require, we can tailor our services to suit your individual needs.

Obtaining statements from an SIU perspective for cases dealing with motor vehicle claims, slip & falls, thefts, general liability claims of all kinds, homeowners and other property losses, Workers Compensation and Disability claims
Surveillance and activity checks
Background investigations
Medical clinic inspections
Locating persons (witnesses, etc.)
Photography from an SIU perspective (autos, loss locations, etc.)
Preparing cases for criminal prosecution
Training for insurance fraud detection
Assistance with compliance forms to comply with state insurance regulations.

DMA is committed to providing regular fraud awareness training sessions to carrier personnel, which are conducted by experienced DMA SIU personnel. Many of these programs are approved for Continuing Education, allowing your claims personnel to obtain the ongoing education credits they need in order to maintain their licenses.

Our experienced investigators won't waste your time sitting on inactive subjects, filming the wrong person, losing subjects in traffic, etc. We specialize in getting film. If the subject is inactive, our investigator will be in touch by cell phone to adjust the strategy. No matter what is happening with the investigation, you will receive regular feedback.

DMA is completely committed to delivering the highest quality Special Investigative Unit services. All outgoing reports are personally reviewed by the SIU Director before they are sent to our clients.

Arizona

California
Colorado
Connecticut
Florida
Georgia
Idaho
Illinois
Louisiana
Massachusetts
Michigan
Montana
Nevada
New Jersey
New Mexico
New York
Oregon
Rhode Island
South Carolina
Tennessee
Texas
Washington

In our service areas, we are within striking distance of almost any location where you may need an investigator. We know the territory and we don't need to spend a lot of time getting there. In locations outside our own service areas, we utilize a network of associated companies with proven results.

DMA Investigations was founded as an independent adjusting firm in 1979 in Los Angeles. An SIU was added to the company in 1985. Since then the company has also added a Claims Administration Division and a Catastrophe Claims Division. In July 2006, DMA acquired Insurance Servicing & Adjusting Company (ISAC), headquartered in Fort Lauderdale, which added greater strength and resources in the southeast US. DMA now has 42 offices in 16 states.