Special Investigations Unit
For personalized SIU Service
fraud is one of the biggest problems facing the insurance
industry today. It is estimated that between 10% and
33% of all insurance claims contain some element or degree
of fraud. Each year, fraud costs the insurance industry
$96 billion. In just the Property and Casualty industry
alone, annual insurance fraud costs are more than $23 billion.
are indications that fraud rings tend to attack insurance
companies or programs that lack sufficient safeguards to
detect, document and deny fraudulent claims.
the scope of this problem, the majority of all fraudulent
cases are generated by a relatively small percentage of
the population. Becoming aware of who these printcipal
perpetrators are and how their operations work helps make
it possible to detect the fraudulent claims. Everyone
benefits when insurance fraud is effectively fought
insurance companies with lower costs, and consumers with
lower insurance premiums. An experienced Special Investigations
Unit (SIU) is the tool to bring those benefits about.
Investigations has had its own Special Investigations Unit
for over 20 years. We offer the full line of SIU services
ranging from complete SIU programs to individual task assignments.
states require carriers to maintain fraud identification
and training programs, while other states are considering
such programs. DMA Claims Services is the Designated
SIU for several insurance carriers. As such, we provide
everything necessary for these carriers to be in compliance
with state insurance requirements that concern having an
established, functioning SIU.
also provides experienced investigators for any individual
SIU task assignment, such as taking a statement or conducting
surveillance. Whatever it is that you require, we can tailor
our services to suit your individual needs.
of the services we offer are:
statements from an SIU perspective for cases dealing
with motor vehicle claims, slip & falls, thefts,
general liability claims of all kinds, homeowners and
other property losses, Workers Compensation and Disability
and activity checks
persons (witnesses, etc.)
from an SIU perspective (autos, loss locations, etc.)
cases for criminal prosecution
for insurance fraud detection
with compliance forms to comply with state insurance
is committed to providing regular fraud awareness training
sessions to carrier personnel, which are conducted by experienced
DMA SIU personnel. Many of these programs are approved for
Continuing Education, allowing your claims personnel to
obtain the ongoing education credits they need in order
to maintain their licenses.
SIU Specializes in Getting Film
experienced investigators won't waste your time sitting
on inactive subjects, filming the wrong person, losing subjects
in traffic, etc. We specialize in getting film. If the subject
is inactive, our investigator will be in touch by cell phone
to adjust the strategy. No matter what is happening with
the investigation, you will receive regular feedback.
Commitment to Quality
is completely committed to delivering the highest quality
Special Investigative Unit services. All outgoing
reports are personally reviewed by the SIU Director before
they are sent to our clients.
has 61 branch offices in 21 states, including:
our service areas, we are within striking distance of almost
any location where you may need an investigator. We know
the territory and we don't need to spend a lot of time getting
there. In locations outside our own service areas,
we utilize a network of associated companies with proven
Investigations was founded as an independent adjusting firm
in 1979 in Los Angeles. An SIU was added to the company
in 1985. Since then the company has also added a Claims
Administration Division and a Catastrophe Claims Division.
In July 2006, DMA acquired Insurance Servicing & Adjusting
Company (ISAC), headquartered in Fort Lauderdale, which
added greater strength and resources in the southeast US.
DMA now has 42 offices in 16 states.
Us for Quality SIU Services
additional information on DMA' s SIU services, or to
assign a case:
send an email to