Q:
What types of insurance claims do you handle?
A: DMA is a multiline adjusting firm specializing in property
and casualty claims handling, including:
- Personal
and Commercial Auto
- Truck Claims
- Inland Marine
- Residential
property
- Commercial
property
- General Liability
- Construction
Defect
- Products
Liability
- Garage Keepers
- Subrogation
and Recovery
- Special Investigations
(Fraud)
- Catastrophe
We have a separate
Investigations Division that provides the following:
- Workers'
Compensation Investigations, including:
- AOE/COE (Compensibility)
Investigation
- Activities
Checks
- Subrosa (Surveillance)
- Disability
Investigations
- Life Claims
Q: What
does AOE/COE mean?
A: "Arising Out Employment/in the Course Of Employment".
Q: How
do I report or assign a claim?
A: Go to the Assign a Case page,
click on the category of claim that you have, and fill out the
form. Someone from DMA will get back to you within 24 hours of
receiving your information.
Q: Do
you provide investigations services or fraud handling?
A: Yes we have a Special Investigations Unit
(SIU) that handles any fraud or suspected fraud situations.
Q: What
areas of the country do you provide claims service for?
A: For Claims
Administration services we provide national coverage. For
Independent Adjuster services, we have 42 offices servicing 16
states. Go to the Find a Branch
section of our site to see what geographical areas we service.
Q: Where
can I get phone or fax numbers for the various DMA offices?
A: Click here for phone and fax
numbers for the offices.
Q: What
types of claims services do you provide?
A: We have provided independent
adjuster services since 1979, with 42 offices in 16 states.
We also provide third
party administration services for property and casualty insurance
lines, for insurance carriers, Managing General Agents, corporations
with self-insured retensions, and public entities. Total
Loss Express is a new service that allows you to outsource
total losses. Our Subrogation
service can increase the amount of your recovery dollars and
put that money back on your bottom line. Claims
Overflow allows you to outsource excess claims (for life of
claim) for a low flat fee. It is a cost effective alternative
to hiring temps.
Q: How
long has your company been around?
A: DMA Claims Services was founded in 1979.
Q: Who
are some of your clients?
A: Please contact us for a list
of references related to your specific needs.
Q: What
do your claims adjusting services cost?
A: Costs vary according to the type of claim and skill level of
adjuster required. You will find our fees to be competitive in
all situations. For an exact price, bid or proposal, please fill
out this form.
Q: How
does one subscribe to your claims newsletter?
A: Go to our newsletter registration page here.
Q: Who
would I contact for applying for employment?
A: Send an e-mail to jobs@dmaclaims.com.
Q: I am
from the press. Who would I contact for interviews or more information
on DMA?
A: Contact John Eberhard at (323) 342-6827 or at jeberhard@dmaclaims.com.
Q: I have
a problem with a claim. Who can I contact?
A: Contact Alastair Wood, National Quality Control Center Director,
at awood@dmaclaims.com.
Q: I want
a copy of the white paper "Managing Your TPA." How do
I get it?
A: Go here.
Q: How
do I contact your company?
A: For contact information such as phone numbers, fax numbers,
address, and an online form, go here. |
